September 2026

Inventory

Fixed merged item descriptions that echoed the merge instructions instead of describing the item.
Fixed identification silently falling back to an unidentified item when an image fetch failed, by retrying those failures.
Fixed video-to-inventory processing failing on longer videos.
Added quantity, pack size, condition and hashtags to inventory batch edit on the web.
Added a Preserve rooms option when moving items to another job, so items keep their rooms in the target job.
Added the ability to itemize a text-only assortment line, such as “golf clubs with bag”, into separate items.
Added a searchable Xactimate code picker to item editing, and fixed cleaning codes not saving on some items.
Added support for importing adjuster-style inventory spreadsheets, large PDF inventories, and photo inventory reports with each item’s photos attached.
Added storage of imported files on the job, with an Imports view where admins and editors can see and download them.
Improved imports to map condition values onto the four standard conditions.
Improved item categorization to rerun automatically when an item’s name, brand or description changes, keeping categories and Xactimate codes current.
Fixed filtering the inventory to one room still listing every other room with a zero count.
Fixed items created by a split being flagged with a “multiple items” issue.
Fixed re-identified items keeping the “AI Limit Reached” placeholder name.
Fixed blank Salvage Category selects in bulk image upload and job settings on jobs with older default categories.
Fixed textile upcharge classifications occasionally being lost on some items.

Chain of Custody

Added a Locations sub-view to the web Custody tab.
Added a remove-coordinates action to the locations table.
Redesigned the label details dialog.
Improved a label’s storage status so it now carries through to the items on that label.
Improved the batch-edit confirmation dialog to cap a long list of labels instead of overflowing.
Replaced storage site creation with a step-by-step setup wizard covering the site, locations, layout and labels.
Added location types (Vault, Rack, Pallet, Rail, Bin, Vehicle, Cleaning, Other) to storage locations.
Added a status setting to storage locations that is applied automatically to anything put in them, such as a cleaning room.
Added a location details dialog showing what a location holds, which jobs have used it, and its history.
Added notes on storage locations, and made locations a scope in job Documentation.
Added a storage history to the Locations tab showing every location a job has used, and when.
Added a “Create & Print” option to the label creation dialog.
Added batch label scanning to custody multiselect and warehouse grouping, and scanning straight to a group from the grouping dialog.
Added a group filter to custody labels on mobile.
Added location QR scanning to the Home screen’s Scan shortcut.
Added a “Looking up…” indicator to warehouse scans on slow connections.
Improved label grouping so a group governs its labels’ shared fields, and a label can leave its group.
Redesigned the mobile custody label screen around quick actions, with a viewable QR code.
Improved loading speed of storage locations and vaults on the Custody and storage pages.
Fixed scanned labels storing a raw QR link on items and landing in other jobs.
Fixed saving a grouping label overwriting the rooms of its labels and their items.
Fixed web label creation reusing label names already in the job.
Fixed box photos being dropped or queued multiple times.
Fixed tag mode losing its label after a relaunch, which blocked Done with “Label required”.
Fixed label scans reporting “not found” when the phone was offline.
Fixed saved storage site grid changes appearing to revert.
Fixed the mobile custody multiselect checkbox not toggling selection.
Fixed Android Back during a vault move leaving the app unresponsive.
Fixed the warehouse grid’s reset-zoom button looking like the Scan button, and label image thumbnails displaying too small.

Estimates

Improved replacement pricing to grade every candidate rather than fall back to fixed match tiers.
Improved vendor matching so names differing only by “&” versus “and” are treated as the same vendor.
Added a warning on a submitted price that sits above every price found for the item.
Fixed product detail extraction from retailer links, including Home Depot.
Fixed Xactimate exports failing when the session had to be re-established.
Introduced localized pricing, with an organization country, job currency, and searches scoped to the job’s market.
Improved valuation so the organization’s Quick Approve threshold alone decides whether an item is valued at the reported or sourced price.
Added the policyholder’s reported price alongside the priced value in Xactimate exports, and the item’s comments in the line note.
Added the choice of phases and selected rows to Xactimate exports.
Added a marker for the reported price on the valuation distribution chart.
Added a notice when a price is for a comparable item rather than the exact item.
Added recording of both a listing’s sale and regular price, with an organization setting for which to use.
Added a Brand/PoP column to the Valuation table.
Added a Reported Value column to the insurance Jobs list.
Added salvageable inventory items to the Restoration tab with an estimated cost to restore.
Added Cotality action codes alongside Xactimate codes.
Improved replacement pricing to search the item’s own brand store first and to search every preferred vendor.
Added pricing from more retailers’ own catalogues, including J.Crew, JCPenney, Sephora, Staples, Primark, Target, Harbor Freight, Gucci and Saint Laurent.
Fixed missing or empty pricing results from Walmart, Home Depot, Wayfair and Whirlpool.
Fixed items being priced from the wrong brand or from a store with a similar name.
Fixed damage wording in descriptions steering pricing, and generic grocery lines being priced from a single product.
Fixed “Price anyway” not overriding the pricing pre-flight, and the Appraise/Itemize badge disappearing after an item edit.
Fixed imported items, and items named “No brand” or “Unknown”, being left unpriced.
Fixed the savings banner overstating savings.
Fixed the estimate double-counting textiles as Large Items, and a job’s first estimate saving every line twice.
Fixed textile cleaning lines with suffixed codes showing at $0.00 in the estimate builder.
Fixed the saved Tax % being ignored when a sales-tax state was set.
Fixed Restoration tab labels missing some of the items tagged to them.
Fixed the claim number being dropped from Xactimate exports when a job had no insured details, and the first export after an idle period failing.

Reports

Added a Copy Link action to the reports table.
Added optional item detail fields to photo reports.
Introduced a redesigned cover page for PDF job reports, with organization and per-report choice of its sections.
Added renaming of reports on the web.
Added a Reports list to a job’s Documents on mobile.
Added a Serial Number column to item-table reports.
Added an option to embed additional item photos in inventory-table Excel reports.
Added a “Make beautiful reports” guide to the Reports tab.
Improved cover photos to use full-size job and room photos only.
Fixed the Summary report’s “Include empty rooms” option having no effect.
Fixed item-table report summaries showing zero boxes when boxes had no items.
Fixed carrier spreadsheet templates carrying leftover sample data and broken formulas.
Fixed clicking a report button’s help icon not opening the report.
Fixed the Instant Estimate PDF showing a blank preview on Android.

Mobile App

Added a one-tap restart on Home when an app update is ready to install.
Fixed a crash that could occur when a live data listener failed.
Fixed the camera staying locked to a capture mode after switching app modes.
Fixed the offline uploader retrying images that belonged to a deleted item.
Introduced the Job Dash as the first Job Report tab, showing what needs attention and where to go next.
Rebuilt the Account tab as a Settings hub with separate pages.
Improved the job report to work offline from cached data instead of switching to a separate screen.
Added a Needs Cleaning checkbox to textile capture in Single and Pack modes.
Added a scanner beep on successful QR scans, with a Scan Sound setting.
Added an “updating” message during app updates instead of a frozen splash screen.
Added animated empty states with suggested next steps across job screens.
Added a card showing free-tier organizations what a paid plan includes.
Fixed crashes when signing out and from the connection monitor on iOS.
Fixed captures being re-uploaded from scratch when a small preview version failed to upload.
Fixed queued uploads retrying forever for a deleted job.
Fixed photos showing their upload time instead of their capture time.
Fixed Home’s figures not updating right after a capture.
Fixed unsaved item edits being lost when scanning a label from the item editor.
Fixed the Settings tab getting stuck on Your Account.
Fixed Restore mode switching to English, and missing translations showing raw text keys.
Fixed jobs created on mobile sometimes missing a job identifier.
Fixed the job map button navigating to stored coordinates instead of the job’s address.
Fixed photo-capture overlays staying on screen during label scans.
Fixed a room photo disappearing from Instant Estimate after it finished uploading.
Fixed the camera’s category picker disagreeing with confirmations on jobs with an older “clean” default.
Fixed the pending-uploads notice saying “when you are back online” while online.

Job Documentation

Added management of multiple 360 cameras from a camera list, with a connection check.
Added capture date and time to mobile photo thumbnails, sorting and hashtag filtering, and wider grids on iPad.
Added pagination to Documentation rooms and locations, and an Add Media button at the top.
Fixed 360 cameras being reported unreachable.

General

Improved job dashboard work sessions to use a multi-signal timeline, so reported working time is more accurate.
Added tracking of the mobile devices an organization signs in on.
Added an organization setting restricting editors to the jobs they created.
Added notification email preferences for organization admins.
Added program and managed repair network selection on jobs.
Added attaching a job report to a form, so the signer reviews and signs one document.
Added Forms, estimates and initial scope to the API, MCP integration and webhooks, and let API callers set a job’s identifier.
Added an “Apply to Devices” action for an organization’s mobile app defaults, and turned room selection, job/room photo auto-save and consumables on by default.
Added “Claim” terminology on mobile for insurance-adjuster organizations, with packout features hidden.
Added jumping to a page by clicking the page label in tables and galleries.
Added animated illustrations for loading, not-found and empty states.
Added JobSight connection status to the Partners tab.
Added Grinnell Mutual to the insurance carrier list.
Improved data security by limiting access to each user’s own jobs and hardening sign-up and server access.
Improved completed-form emails with durable, branded links.
Fixed invitations breaking when an email security scanner opened the link first, and made the setup link a button.
Fixed the policyholder review page showing the sourced replacement price when pricing was hidden.
Fixed dialogs closing by themselves when the organization or job was updated.
Fixed organization dashboard charts showing the wrong day’s stats, and a blank Live Ops map in some browsers.
Fixed Browser Sync failing with a permissions error.
Fixed the Forms library not showing template usage and submissions to organization admins.
Fixed a job’s ⋯ menu closing a dialog opened from it, for example when picking a file.
Fixed a stale saved destination redirecting you away from a link you opened while signed in.
Fixed dashboard replacement value totals being inflated by multi-pack prices.
Updated the job dashboard to drop the Salvageable Replacement Value, which is no longer priced.