📦 Add boxed items

This article explains how to add boxed items to inventories.

📦 How to Add Boxed Items

Use the Box feature to group and upload multiple items together within a box. This is ideal when packing items in a box.

🧭 Summary

The Box Mode lets you capture one or more items inside a box, label the box, and automatically identify and catalog its contents using AI. You can take individual photos or switch to Multimode to add multiple items in one picture.

⚙️ Prerequisites

A job must be created before adding boxes
(Optional) Printed or QR labels for boxes

🚀 Step-by-Step Instructions

1. Create a Box

Tap Box to begin.
Choose a size in the Select Box Size list (for example, Medium).
You can now start adding items to the box just like when tagging individual items.

2. Add Items to the Box

Take a picture of each item you’re adding.
You’ll see a counter in the top corner of the screen showing how many photos have been added.
Repeat this for each item you want to include.

3. Use Multimode for Faster Tagging

Tap the Single / Multi toggle at the bottom of the screen to switch to Multimode.
In Multimode, you can take one photo containing several items.
The AI automatically identifies each object and adds them as individual line items within that box.

4. Set Box Status

Use the category selector in the top overlay to assign a purpose to the box:

Storage - If the box will be placed in storage
Left On Site - If the box will be left on site
Third Party - If the box will be given to a third party vendor for restoration
Non-Salvage - If the boxed items can’t be salvaged

Tick the Cleaning checkbox in the top overlay if the boxed items will be cleaned.

5. Add a Label

Tap Label to scan or assign a label to the box.
You can scan a printed QR label, or tap Select / Create Label to search the job’s existing labels, create one from what you type, or tap Make New for an automatic label name.
A label is required before you can close the box.

6. Close and Confirm

Once all items have been added, tap Close Box to finish.
A confirmation message will display the box details — number of item photos, room, label, category, size, and box photos — so you can check them before closing.
Tick Print label after closing in the confirmation if you’d like the label print dialog to open as soon as the box is closed. Your choice is remembered for next time.

⚙️ Behind the Scenes

After closing the box:

The app uploads all box and item data.
AI begins identifying the items, assigning descriptions, and retrieving LKQ pricing.
You can continue adding other boxes while this processing happens in the background.
As you add boxes, the estimate updates with the best code to represent that box, be it for cleaning, storage, etc.

✅ Best Practices

Use Multimode when adding multiple small items to save time, but don’t over do it documenting expensive items or items with pre-existing damage is key!
Label each box immediately after adding it
Capture items clearly and evenly lit for best AI recognition
Keep box size selection consistent for easy sorting later

🧩 Troubleshooting

If box photos aren’t uploading: Check your internet connection and retry.

If items aren’t identified correctly: Retake the photo ensuring all items are visible and not overlapping.

If a label doesn’t scan: Clean the QR code and ensure proper lighting before rescanning.