🏷️ Add Tagged Item

Easily add and label tagged items (like furniture or equipment) in your inventory using the Tag feature.

🏷️ How to Add a Tagged Item to Your Inventory

🧭 Summary

Use Tagged Item Mode to capture multiple photos of an item, apply labels (QR or auto-generated), and mark its condition or destination (cleaning, storage, or on-site). The app’s AI automatically identifies the item, writes descriptions, and retrieves pricing details for you.

⚙️ Prerequisites

A job must be created before tagging items
(Optional) QR labels for scanning

🚀 Step-by-Step Instructions

1. Enter Tagged Item Mode

Tap Tag on the item you want to add (for example, a chair).
The screen will switch to Tagged Item Mode — the interface turns blue to indicate you’re in tagging mode.

2. Capture Item Photos

Take a picture of the item to add it to the inventory.
To capture multiple angles, tap Add Pic to Item for each additional photo (front, back, sides, etc.).
- This is great for capturing the serial number of electronic devices, labels of high-end clothing, etc
All images appear in the upper part of the screen, attached to that item.

3. Mark Item Details

You can mark the item’s status using the controls at the top of the camera screen:

Tap the category selector (it starts on Storage) to choose Storage, Left On Site, Third Party, or Non-Salvage
Tick Cleaning if the item needs cleaning

(Note: The default storage and cleaning categories can also be configured when creating a job.)

4. Add a Label

You can label the item in two ways:

Option 1: Scan a QR Label

Tap Label and scan the QR code to automatically link it.

Option 2: Select or Create a Label

Tap Label, then tap Select / Create Label.
Start typing to search the labels already created for this job, and tap one to use it.
If nothing matches what you typed, tap the Create new label row to use your text as the label.
If labels matching your text are still listed, the app asks you to confirm before creating a new one — tap Cancel to pick the existing label instead.
Tap Make New next to the text box to fill in an automatic label name built from:
- The first three letters of the room
- The first two letters of the user
- A number that increases with each new item (for example: BED-JO-001)

5. Finish the Item

Tap Done to complete the tagged item.
Every tagged item needs a label. If you tap Done before one is attached, a red Label required for this mode message appears at the bottom of the screen. Add a label (step 4), then tap Done again.
A Finish Tagging Confirmation appears with the photo count, room, label, cleaning, and category. Tick Print label after closing to open the label print dialog right away.
Prefer to skip this prompt? Tick Don’t show tag confirmation again and future tagged items finish without the confirmation.

6. Automatic AI Processing

Once uploaded, the system works in the background to:

Identify the item
Retrieve LKQ pricing
Assign the correct Xactimate cleaning and replacement codes
Write a short item description

✅ Best Practices

Capture clear, well-lit photos from multiple angles to properly document and get better results from AI
Leverage QR codes to save time and track items through chain of custody
Review automatically generated descriptions for accuracy
Set default item statuses in the job setup to save time

🧩 Troubleshooting

If photos aren’t uploading: Check your Wi-Fi or mobile data connection. If a label isn’t recognized: Re-scan the QR code, making sure it’s centered in the camera frame. If the wrong item is identified: Retake the photo with better lighting and sharper focus.

If “Label required for this mode” won’t go away: The item doesn’t have a label attached yet, so it can’t be finished.

Tap Label, then tap Click to clear & exit label mode at the bottom of the scan screen to reset it. Tap Label again and re-scan the QR code.
If scanning still doesn’t attach it, tap Label → Select / Create Label and type the label’s name or number to pick it from the list.
Read the message that appears after you scan. Label not found in this job means the label belongs to a different job, or the job’s labels haven’t reached your phone yet. This label has already been used for another item means you need a new label for this item.
If a label you know belongs to this job still isn’t found, close and reopen the app with a good connection so the job’s labels refresh. If the Home screen offers an update, install it first.