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Getting Started
The Definitive Getting Started Guide
Creating your account
Manage Your Organization
Personalize your account
Inviting team members
Managing organization members
Customizing Emails Your Organization Sends
Manage Your Subscription
Organization Dashboard
How to Packout with the Mobile App
Creating a Job
Create Rooms
📦 Add boxed items
🏷️ Add Tagged Item
Add Non-Salvageable Items
Add Job Images
Add 360° Photos
Edit item details
Find item on job report
How to Audit and Clean Up Your Inventory
📦 How to Enable Textiles Mode
🔗 Sharing Jobs and Public View
Items Inventory
What are Inventory Items and Custody Labels?
Bulk Image Upload
🏷️ How to Print Labels
📦 Managing Custody Labels
How to Split an Item
✨ Restore Mode
Hashtags and Custom Hashtags
Import Inventory from a File
🗂️ Grouping Custody Labels
📍 Custody Locations Tab
Sites and Locations
Warehousing with ContentsPal
Setup Locations
Managing Your Site's Locations
Location (Vault) Photos
Grid Editor
🏭 Warehouse Mode
Moving Labels Between Locations (Mobile)
Location Details: Contents, Activity and Settings
Import and Export Locations
Reports
Reports Overview
Salvageable Report
Replacements Report
Job Summary Report
Non-Salvageable Report
Custody Report
Customizing Reports for Your Organization
📦 Instant Estimate
Custom Inventory Report
Photo Report
Job & Room Photo Report
Vault Summary Report
Standard Format Spreadsheet
Export Templates
XAct Contents Spreadsheet
Report Cover Page
Textiles Mode / Soft Goods
👕 Textiles Mode Overview
🔍 Reviewing Soft Goods Inventory / Custody / Estimate
📦 Packing Wash/Dry/Fold Items
📦 Packing Specialty Items
Inventorying Wash/Dry/Fold Items
Inventorying Specialty Items
How to Enable Textiles Mode
Offline Mode
Getting Started with Offline Mode
Browser Sync to PC
Working Offline
Offline Settings and Storage
Offline Mode
Preparing and Syncing
Troubleshooting
Forms
Forms Overview
Integrations
Webhooks — API Reference
Albi Integration
Connect to AI Assistants with MCP
Adjuster Workflows
📦 Adjuster Mode Overview
Understanding the Valuation Tab: RCV, ACV, Tax, and Depreciation
FAQs
What labels does ContentsPal support?
How to find and remove duplicate items
The PDF file size is too large, how can I get smaller size PDF reports?
How to add QR codes to items added via bulk image upload?
How to View Policyholder Comments
How to Convert a Non-Salvageable Item into a Salvageable Item & Assign a Barcode
How do you run Multi-Mode in ContentsPal after you’ve already taken a picture?
How to Change Box Size on a Custody Label
How to create rooms from the web portal?
How to Take Items Out of a Box and Turn into Non-Salvageable on the Mobile App
Update an Item's Status and Location During Cleaning
Converting Job and Room Photos to Items
How to Download Job Images
How to Print Vault Labels
Release notes
September 2026
August 2026
July 2026
June 2026
May 2026
April 2026
March 2026
February 2026
January 2026
December 2025
November 2025
October 2025
September 2025
August 2025
July 2025
June 2025
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Forms
Send and sign PDF forms for a job. · 1 article
Forms Overview
Send PDF forms — disposal authorizations, releases, custody acknowledgments, anything that needs a customer signature — to your policyholders straight from a job. ContentsPal walks you through filling in your part, sends the rest by…
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