Add Non-Salvageable Items

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This article explains how to add non-salvageable items (damaged beyond repair or disposal items) on ContentsPal.

🧭 Summary

Non-Salvageable Mode is a specialized capture mode for documenting items that are damaged beyond repair, contaminated, or designated for disposal. These items are tracked separately from salvageable inventory and generate their own dedicated reports. The mode features a distinctive red interface to help teams quickly identify which items cannot be restored.

⚙️ Prerequisites

A job must be created before adding non-salvageable items
Camera permissions enabled on mobile device
(Optional) Printed QR labels for boxes or disposal containers

🚀 Step-by-Step Instructions

1. Enter Non-Salvageable Mode

On the camera screen, tap the Non Sal. button at the bottom
The interface turns red with a thumbs-down icon to indicate non-salvageable mode
The status bar displays “Non-Salvage” to confirm you’re in the correct mode

Non-Salvageable Mode

2. Capture Non-Salvageable Items

Take a photo of the damaged or disposal item
The app automatically marks the item as non-salvageable
After capturing, the app stays in non-sal mode for continuous shooting
Take photos of additional non-salvageable items without re-entering the mode

What to photograph:

Items damaged beyond repair (water damage, fire damage, broken furniture)
Contaminated items requiring disposal
Items with biohazard concerns
Rubbish or debris from the site

3. Add Optional Labels (Recommended)

While in non-sal mode, you can optionally assign labels to track disposal:

Option 1: Scan a QR Label

Tap Label in the top overlay
Scan the QR code to link the item to a tag or disposal container

Option 2: Select or Create a Label

Tap Label, then Select / Create Label
Type to search the job’s existing labels, or tap Create new label to use your own text
Tap Make New for an automatic label name
Useful for tracking grouped disposal items

4. Mark Biohazard Items (If Needed)

For contaminated or biohazard items:

Toggle the Biohazard checkbox in the top overlay (it becomes available after you capture the item)
This marks the item as requiring special handling
Biohazard items require special handling and disposal procedures
Clearly visible in reports for proper safety protocols

5. Exit Non-Salvageable Mode

Tap the Exit Non Sal. button when finished
The interface returns to normal color
The app returns to regular mode for salvageable items

📋 Non-Salvageable vs. Regular Items

Understanding the key differences:

Non-Salvageable Items	Regular (Salvageable) Items
Damaged beyond repair or disposal items	Items that can be cleaned, restored, or stored
Red interface with thumbs-down icon	Blue (tag) or green (box) interface
Tracked separately in dedicated reports	Part of main inventory reports
Excluded from standard inventory lists	Included in inventory lists by default
Cannot be added to boxes	Can be boxed or tagged
AI identification and pricing for the claim	Full AI identification and pricing

When to use Non-Salvageable Mode:

Water-damaged furniture beyond repair
Fire-damaged items with smoke contamination
Broken or shattered items
Moldy or contaminated materials
General debris and rubbish
Biohazard or health-hazardous items

When to use Regular Mode:

Items that can be cleaned
Items for storage
Items needing restoration
Items in good condition

📊 Non-Salvageable Reporting

Non-salvageable items are tracked and reported separately:

Dedicated Non-Salvage Report

Separate PDF report specifically for non-salvageable items
Organized by room and label
Shows photos, descriptions, quantities
Includes biohazard indicators
Provides complete disposal documentation

Job Metrics

Non-salvage count displayed in job dashboard
Tracked separately from salvageable inventory count
Helps calculate total job scope
Useful for insurance documentation

Report Filtering

Inventory List Reports: Exclude non-salvageable items by default
Non-Salvage Reports: Show ONLY non-salvageable items
Policyholder Reports: Include only non-salvage items for transparency

🔐 Policyholder Disposal Approval

When a job contains non-salvageable items, you can request formal approval from the policyholder before disposing of these items. This provides transparency and documentation for the disposal process.

Requesting Disposal Approval

In the web app, open the job’s Overview tab. When non-salvageable items are present:

Locate the Approval Action
- Under Quick Actions, a Request Non Salvageable Disposal Approval row appears when the job has non-salvageable items
Send Approval Request
- Click Request Non Salvageable Disposal Approval
- A dialog opens allowing you to send an email to the policyholder
- The email includes a link to view the non-salvageable items report
- Policyholder receives details about items marked for disposal
Track Approval Status
- After sending, the row shows Non Salvageable Disposal Approval Sent
- Click Resend → to send the approval request again if needed
- Once approved by the policyholder, the row turns green showing Inventory Approved with the approval date, and a View → link to the approved report

Resetting Approval Status

If you need to modify the non-salvageable items list or resend the approval request after it’s been approved:

Locate the Reset Button
- On the green Inventory Approved row, look for the Reset button
- The button appears next to the approval status message
Reset the Approval
- Click Reset
- Confirm by clicking Reset Approval in the dialog
- This clears the current approval status and allows you to send a new request
After Reset
- The row returns to Request Non Salvageable Disposal Approval
- Make any needed changes to the non-salvageable items
- Send a new approval request to the policyholder
- Policyholder will need to approve again with the updated information

Additional non-salvageable items were discovered after initial approval
Items previously marked for disposal can now be salvaged
Policyholder needs to review updated disposal list
Disposal scope has significantly changed

🎯 Working with Boxes in Non-Sal Mode

Important: You cannot use Box Mode and Non-Sal Mode simultaneously. However, you can:

Use Multimode within Non-Sal Mode
- Take one photo showing multiple disposal items
- AI automatically identifies each item separately
- Faster for documenting large amounts of debris
Label Non-Salvageable Items to Containers
- Assign a label/tag to disposal containers
- Group multiple non-salvageable items under one tag
- Track what disposal bins or containers hold
Switch Between Modes
- Document salvageable items in Box/Tag mode
- Switch to Non-Sal mode for damaged items
- Each mode is independent and exclusive

✅ Best Practices

Enter Non-Sal mode at the start when you know items are damaged
Look for the red interface to confirm you’re in the right mode
Document clearly - even disposal items need good photos for insurance
Use biohazard marking for contaminated items requiring special handling
Label disposal containers to track what was removed from the site
Take before and after photos of damaged areas
Review non-salvage reports before finalizing the job
Stay in continuous mode to quickly document multiple damaged items

🧩 Troubleshooting

Can’t find Non-Sal button:

Ensure you’re on the camera screen (not inventory or reports)
Check that you have an active job selected
Non-Sal button is located at the bottom with Box and Tag buttons

Interface isn’t turning red:

Confirm you tapped the Non Sal. button (not Tag or Box)
The top bar should show a red background with thumbs-down icon
Try exiting and re-entering the mode

Can’t add items to boxes while in Non-Sal mode:

This is expected behavior - Box and Non-Sal modes are mutually exclusive
Exit Non-Sal mode to use Box mode
Use labels instead to group non-salvageable items

Biohazard checkbox not visible:

Look in the top overlay notch area (below the red status bar)
Scroll or adjust view if the overlay is partially hidden
The checkbox appears as “Biohazard” with a toggle

🔑 Key Takeaways

Non-Salvageable Mode is for items damaged beyond repair or marked for disposal
Red interface with thumbs-down icon clearly identifies the mode
Items are tracked separately and excluded from standard inventory reports
Optional labeling helps document and track disposed items
Biohazard marking ensures proper handling of contaminated materials
Continuous shooting mode allows rapid documentation of multiple damaged items
Dedicated Non-Salvage Reports provide complete disposal documentation
Request policyholder approval for disposal via email with detailed item reports
Reset approval status if disposal list changes after initial approval
Approval tracking provides transparency and documentation for disposal decisions
Cannot be combined with Box Mode, but can use Multimode for efficiency