September 2026

Inventory

• Fixed merged item descriptions that echoed the merge instructions instead of describing the item.

• Fixed identification silently falling back to an unidentified item when an image fetch failed, by retrying those failures.

• Fixed video-to-inventory processing failing on longer videos.

• Added quantity, pack size, condition and hashtags to inventory batch edit on the web.

• Added a Preserve rooms option when moving items to another job, so items keep their rooms in the target job.

• Added the ability to itemize a text-only assortment line, such as “golf clubs with bag”, into separate items.

• Added a searchable Xactimate code picker to item editing, and fixed cleaning codes not saving on some items.

• Added support for importing adjuster-style inventory spreadsheets, large PDF inventories, and photo inventory reports with each item’s photos attached.

• Added storage of imported files on the job, with an Imports view where admins and editors can see and download them.

• Improved imports to map condition values onto the four standard conditions.

• Improved item categorization to rerun automatically when an item’s name, brand or description changes, keeping categories and Xactimate codes current.

• Fixed filtering the inventory to one room still listing every other room with a zero count.

• Fixed items created by a split being flagged with a “multiple items” issue.

• Fixed re-identified items keeping the “AI Limit Reached” placeholder name.

• Fixed blank Salvage Category selects in bulk image upload and job settings on jobs with older default categories.

• Fixed textile upcharge classifications occasionally being lost on some items.

Chain of Custody

• Added a Locations sub-view to the web Custody tab.

• Added a remove-coordinates action to the locations table.

• Redesigned the label details dialog.

• Improved a label’s storage status so it now carries through to the items on that label.

• Improved the batch-edit confirmation dialog to cap a long list of labels instead of overflowing.

• Replaced storage site creation with a step-by-step setup wizard covering the site, locations, layout and labels.

• Added location types (Vault, Rack, Pallet, Rail, Bin, Vehicle, Cleaning, Other) to storage locations.

• Added a status setting to storage locations that is applied automatically to anything put in them, such as a cleaning room.

• Added a location details dialog showing what a location holds, which jobs have used it, and its history.

• Added notes on storage locations, and made locations a scope in job Documentation.

• Added a storage history to the Locations tab showing every location a job has used, and when.

• Added a “Create & Print” option to the label creation dialog.

• Added batch label scanning to custody multiselect and warehouse grouping, and scanning straight to a group from the grouping dialog.

• Added a group filter to custody labels on mobile.

• Added location QR scanning to the Home screen’s Scan shortcut.

• Added a “Looking up…” indicator to warehouse scans on slow connections.

• Improved label grouping so a group governs its labels’ shared fields, and a label can leave its group.

• Redesigned the mobile custody label screen around quick actions, with a viewable QR code.

• Improved loading speed of storage locations and vaults on the Custody and storage pages.

• Fixed scanned labels storing a raw QR link on items and landing in other jobs.

• Fixed saving a grouping label overwriting the rooms of its labels and their items.

• Fixed web label creation reusing label names already in the job.

• Fixed box photos being dropped or queued multiple times.

• Fixed tag mode losing its label after a relaunch, which blocked Done with “Label required”.

• Fixed label scans reporting “not found” when the phone was offline.

• Fixed saved storage site grid changes appearing to revert.

• Fixed the mobile custody multiselect checkbox not toggling selection.

• Fixed Android Back during a vault move leaving the app unresponsive.

• Fixed the warehouse grid’s reset-zoom button looking like the Scan button, and label image thumbnails displaying too small.

Estimates

• Improved replacement pricing to grade every candidate rather than fall back to fixed match tiers.

• Improved vendor matching so names differing only by “&” versus “and” are treated as the same vendor.

• Added a warning on a submitted price that sits above every price found for the item.

• Fixed product detail extraction from retailer links, including Home Depot.

• Fixed Xactimate exports failing when the session had to be re-established.

• Introduced localized pricing, with an organization country, job currency, and searches scoped to the job’s market.

• Improved valuation so the organization’s Quick Approve threshold alone decides whether an item is valued at the reported or sourced price.

• Added the policyholder’s reported price alongside the priced value in Xactimate exports, and the item’s comments in the line note.

• Added the choice of phases and selected rows to Xactimate exports.

• Added a marker for the reported price on the valuation distribution chart.

• Added a notice when a price is for a comparable item rather than the exact item.

• Added recording of both a listing’s sale and regular price, with an organization setting for which to use.

• Added a Brand/PoP column to the Valuation table.

• Added a Reported Value column to the insurance Jobs list.

• Added salvageable inventory items to the Restoration tab with an estimated cost to restore.

• Added Cotality action codes alongside Xactimate codes.

• Improved replacement pricing to search the item’s own brand store first and to search every preferred vendor.

• Added pricing from more retailers’ own catalogues, including J.Crew, JCPenney, Sephora, Staples, Primark, Target, Harbor Freight, Gucci and Saint Laurent.

• Fixed missing or empty pricing results from Walmart, Home Depot, Wayfair and Whirlpool.

• Fixed items being priced from the wrong brand or from a store with a similar name.

• Fixed damage wording in descriptions steering pricing, and generic grocery lines being priced from a single product.

• Fixed “Price anyway” not overriding the pricing pre-flight, and the Appraise/Itemize badge disappearing after an item edit.

• Fixed imported items, and items named “No brand” or “Unknown”, being left unpriced.

• Fixed the savings banner overstating savings.

• Fixed the estimate double-counting textiles as Large Items, and a job’s first estimate saving every line twice.

• Fixed textile cleaning lines with suffixed codes showing at $0.00 in the estimate builder.

• Fixed the saved Tax % being ignored when a sales-tax state was set.

• Fixed Restoration tab labels missing some of the items tagged to them.

• Fixed the claim number being dropped from Xactimate exports when a job had no insured details, and the first export after an idle period failing.

Reports

• Added a Copy Link action to the reports table.

• Added optional item detail fields to photo reports.

• Introduced a redesigned cover page for PDF job reports, with organization and per-report choice of its sections.

• Added renaming of reports on the web.

• Added a Reports list to a job’s Documents on mobile.

• Added a Serial Number column to item-table reports.

• Added an option to embed additional item photos in inventory-table Excel reports.

• Added a “Make beautiful reports” guide to the Reports tab.

• Improved cover photos to use full-size job and room photos only.

• Fixed the Summary report’s “Include empty rooms” option having no effect.

• Fixed item-table report summaries showing zero boxes when boxes had no items.

• Fixed carrier spreadsheet templates carrying leftover sample data and broken formulas.

• Fixed clicking a report button’s help icon not opening the report.

• Fixed the Instant Estimate PDF showing a blank preview on Android.

Mobile App

• Added a one-tap restart on Home when an app update is ready to install.

• Fixed a crash that could occur when a live data listener failed.

• Fixed the camera staying locked to a capture mode after switching app modes.

• Fixed the offline uploader retrying images that belonged to a deleted item.

• Introduced the Job Dash as the first Job Report tab, showing what needs attention and where to go next.

• Rebuilt the Account tab as a Settings hub with separate pages.

• Improved the job report to work offline from cached data instead of switching to a separate screen.

• Added a Needs Cleaning checkbox to textile capture in Single and Pack modes.

• Added a scanner beep on successful QR scans, with a Scan Sound setting.

• Added an “updating” message during app updates instead of a frozen splash screen.

• Added animated empty states with suggested next steps across job screens.

• Added a card showing free-tier organizations what a paid plan includes.

• Fixed crashes when signing out and from the connection monitor on iOS.

• Fixed captures being re-uploaded from scratch when a small preview version failed to upload.

• Fixed queued uploads retrying forever for a deleted job.

• Fixed photos showing their upload time instead of their capture time.

• Fixed Home’s figures not updating right after a capture.

• Fixed unsaved item edits being lost when scanning a label from the item editor.

• Fixed the Settings tab getting stuck on Your Account.

• Fixed Restore mode switching to English, and missing translations showing raw text keys.

• Fixed jobs created on mobile sometimes missing a job identifier.

• Fixed the job map button navigating to stored coordinates instead of the job’s address.

• Fixed photo-capture overlays staying on screen during label scans.

• Fixed a room photo disappearing from Instant Estimate after it finished uploading.

• Fixed the camera’s category picker disagreeing with confirmations on jobs with an older “clean” default.

• Fixed the pending-uploads notice saying “when you are back online” while online.

Job Documentation

• Added management of multiple 360 cameras from a camera list, with a connection check.

• Added capture date and time to mobile photo thumbnails, sorting and hashtag filtering, and wider grids on iPad.

• Added pagination to Documentation rooms and locations, and an Add Media button at the top.

• Fixed 360 cameras being reported unreachable.

General

• Improved job dashboard work sessions to use a multi-signal timeline, so reported working time is more accurate.

• Added tracking of the mobile devices an organization signs in on.

• Added an organization setting restricting editors to the jobs they created.

• Added notification email preferences for organization admins.

• Added program and managed repair network selection on jobs.

• Added attaching a job report to a form, so the signer reviews and signs one document.

• Added Forms, estimates and initial scope to the API, MCP integration and webhooks, and let API callers set a job’s identifier.

• Added an “Apply to Devices” action for an organization’s mobile app defaults, and turned room selection, job/room photo auto-save and consumables on by default.

• Added “Claim” terminology on mobile for insurance-adjuster organizations, with packout features hidden.

• Added jumping to a page by clicking the page label in tables and galleries.

• Added animated illustrations for loading, not-found and empty states.

• Added JobSight connection status to the Partners tab.

• Added Grinnell Mutual to the insurance carrier list.

• Improved data security by limiting access to each user’s own jobs and hardening sign-up and server access.

• Improved completed-form emails with durable, branded links.

• Fixed invitations breaking when an email security scanner opened the link first, and made the setup link a button.

• Fixed the policyholder review page showing the sourced replacement price when pricing was hidden.

• Fixed dialogs closing by themselves when the organization or job was updated.

• Fixed organization dashboard charts showing the wrong day’s stats, and a blank Live Ops map in some browsers.

• Fixed Browser Sync failing with a permissions error.

• Fixed the Forms library not showing template usage and submissions to organization admins.

• Fixed a job’s ⋯ menu closing a dialog opened from it, for example when picking a file.

• Fixed a stale saved destination redirecting you away from a link you opened while signed in.

• Fixed dashboard replacement value totals being inflated by multi-pack prices.

• Updated the job dashboard to drop the Salvageable Replacement Value, which is no longer priced.