April 2026

Inventory

• Added sequential, stable item numbers (#1, #2, …) to every item in a job, visible across the inventory table, gallery cards, the Edit Item dialog, custody views, and reports.

• Added image rotate and flip editing on web and mobile, with a revert-to-original option for items, job photos, and room photos.

• Added an image crop tool with corner-drag handles to image editing on both web and mobile.

• Added a Split Item feature on web that separates a multi-photo item into multiple items via drag-and-drop columns.

• Added a single-item Review view to web inventory with side-by-side photos and details, prev/next navigation, arrow-key support, and configurable visible columns.

• Added separate Cleaning Code and Replacement Code columns to inventory tables, gallery cards, and the Single Item View, replacing the single code column.

• Added code description tooltips on hover across inventory, gallery, single-item review, and the estimate builder.

• Added “Inventory Error” detection during AI identification, with badges in the inventory list and an “Image Quality” / “Inventory Error” option in the Flags filter.

• Added an Image Integrity quick action on the Job Dashboard for items with suspicious image provenance.

• Added a batch duplicate-detection rerun for multi-selected items.

• Added a Policyholder option to the User filter in inventory when policyholder sharing is enabled.

• Added a “Submit for Review” button to the Policyholder inventory view that locks items once submitted and shows the count of unreviewed items.

• Added multi-file image upload with a salvage-category step, creating a separate item per selected photo.

• Added HEIC/HEIF upload support across all web upload routes (item images, bulk upload, room photos, job photos, etc.).

• Added a “Clear AI insights” action to per-item context menus and bulk edit.

• Added search-by-item-number capability to the inventory search box.

• Added an info banner to the Create Item dialog clarifying that it creates a single item.

• Added a warning when merging items that belong to different custody labels.

• Added a dedicated Inventory view for showing Salvage vs. Non-Salvage totals and a Salv/Non-Salv toggle, plus a Review tab tailored to that view.

• Added arrow-key navigation to cycle images in the full-view image dialog and right-click context menu support on images.

• Improved the inventory gallery to show a loading spinner while images load and to display a single replacement price (instead of the legacy $x – $y range).

• Improved label-name truncation to ellipsize from the beginning so the ID suffix stays visible.

• Improved the policyholder review experience with policyholder-side image compression, item numbers in the list, and a fix for non-photo items not being clickable.

• Improved the mobile gallery on big jobs with a “Load More” pattern in a denser 2-column grid.

• Improved the mobile Item Edit screen with a horizontally scrolling image preview and visible Inventory Error flags.

• Mobile offline storage reliable concurrent updates, eliminating offline race conditions.

• Fixed image reorder race conditions in the Edit Item dialog on both web and mobile so a quick Save no longer reverts the reorder.

• Fixed broken state when filters produce no results in the Replacements and Pricing views.

• Fixed gallery item-# sort order so it matches the table sort.

• Fixed the inventory search bar overflowing the row width on desktop.

• Fixed policyholder items getting stuck in the “Identifying…” state.

• Fixed camera thumbnail tiles displaying as blank white images.

Chain of Custody

• Added a Locations tab to the mobile custody main view with per-job vault label counts.

• Added multiselect mode and batch status/location operations to the mobile custody Labels list.

• Added job label creation (Create Labels modal) to the mobile Custody tab, with auto-incrementing numbers and prefix validation.

• Added a label metadata viewer (UUID, Tag ID, type, created/updated by/at) to mobile custody label rows.

• Added a Status field option to printed custody labels (e.g., Packed, On Route, Delivered) across all label layouts.

• Added a Cleaning Code column to the web custody table and a read-only Cleaning Code field to the Label Details dialog.

• Added a Box Size filter and a Flags (warnings) filter to the web Custody tab.

• Added an item-number prefix to items in the web Custody tab and in custody PDF/XLSX reports.

• Added warning indicators on tag-type labels when more than one item is attached or an item quantity is greater than one.

• Added a Room filter and room-name in label subtitles to the mobile Custody Labels view.

• Added an info tooltip on the Name Prefix field in the Create Labels dialog when an org-level prefix is set.

• Added an organization-level setting to configure a default prefix for job labels, streamlining label creation across jobs.

• Improved sticker label layout previews with crisp inline SVGs replacing static thumbnails across all 13 layouts.

• Improved the salvage-category indicator to also show on tag-type labels (previously only boxes).

• Improved consistency of mobile icons for tag types and other domain concepts.

• Moved the non-salvageable disposal-approval flow into Quick Actions on the Job Dashboard.

• Replaced the welcome header above the Custody tabs with a more focused empty state.

• Made vault rows tappable in the Custody Vault view.

• Fixed the mobile custody labels list being cut off at the bottom on long lists.

• Fixed non-salvageable labels created in the mobile camera flow not syncing full metadata to the server.

Estimates

• Added a richer KDE-based price distribution chart with a rug plot to the Valuation and Pricing views, replacing the static box-plot bar.

• Added an LKQ (Like Kind & Quality) supplement to AI pricing that surfaces comparable replacements when exact-model results are sparse, tagged with an LKQ pill.

• Added tax-on-RCV to the ACV calculation, with a tax breakdown shown in the calculation popover.

• Added a quantity-mode selector to the Merge Duplicates dialog.

• Improved the valuation table to show per-price quantities inline (e.g. “$324.30 / 30”) in both the inventory Value column and the Rep. Price column, replacing the previous multi-line layout.

• Improved Replacements pricing accuracy with smart strategy routing, per-result match-tier evaluation.

• Improved the Job Valuation view to use the state sales tax rate from Job Settings instead of a stale default.

• Fixed the Diff calculator in valuation reports to correctly compute price differences.

Reports

• Added an archive option to the reports tab, allowing users to archive old reports for a cleaner workspace.

• Added a new Valuation Report type (PDF + XLSX) showing RCV, depreciation, ACV, and tax for non-salvage items, with configurable columns and per-room totals.

• Added a Replacement Code column option to item-table reports (PDF and XLSX).

• Added an item-number column and a TOTALS: row to the Valuation export (CSV and spreadsheet).

• Added an optional sign-off section with separate contractor and customer signature rows to item-table PDF reports.

• Added a Storage Categories filter to the Summary Report options dialog, with the active filter listed in the report header.

• Added a denser 5-photos-per-row grid to thumbnail photo reports and a Description column toggle independent from Name in item-table reports.

• Added an empty-report warning when the selected filters produce no items.

• Added a filter dialog to the Download Photos (zip) action so users can narrow which images are included.

• Improved Photo Report rendering for images with extreme aspect ratios using a fit-mode fallback so panoramas are no longer severely cropped.

• Improved the Reports tab UI: Close button merged into the action row, badge layout fixed in the export dialog, and long room names truncated with an ellipsis in Summary Reports.

• Improved the Valuation Report dialog to use the standard Advanced Options collapse pattern and widened the Dep. Category column.

• Fixed report summary totals to account for item quantities in Total Objects and Non Salvageables counts.

• Fixed the timestamp discrepancy between Job Photos and the Photo report PDF.

• Fixed the spreadsheet export to write empty cells instead of “Unknown” for unknown brand/model values.

Mobile App

• Added a “Chat with Support” button (Intercom) on the mobile app.

• Added video thumbnails when uploading videos from mobile so the web shows a thumbnail preview instead of a broken image.

• Added EXIF preservation for additional item images captured from the mobile camera.

• Added a keyboard-dismiss-on-scroll behavior to the item label setting screen.

• Improved the image-edit UX with a centered “Uploading…/Reverting…” overlay and disabled controls during the operation.

• Improved the responsive web UI on phones: stacked job header, hamburger tab navigation, mobile inventory card list, sticky filter toggle, dialog side margins, and mobile cards for the Reports and Custody tabs.

• Improved tab switching in the Job Report screen so Custody, Inventory, and Notes no longer reload from scratch on each switch.

• Improved dark-mode contrast for contained buttons, the multi-item notice on Item Edit, and the locked salvage/cleaning category container.

• Standardized the icon language across the mobile app for tag types and other domain concepts.

• Hid rotate/flip when offline so users don’t trigger uploads that can’t succeed.

• Switched mobile inventory list items to show item-number prefixes (e.g., “#1 USB Hub”).

• Fixed iPad logout and Delete Account button centering on the Profile tab.

Job Documentation

• Added “+ New Room” inline creation in the Edit Item dialog and the Bulk Item Upload room dropdown.

• Added a canned room-name picker to the web Room Edit dialog (matching mobile).

• Added date-time overlays on Photos & Notes thumbnails and the full-screen viewer, plus a Metadata tab on the photo edit dialog.

• Renamed “+ Add Photos” to “+ Add Media”.

• Fixed new-room photo upload and duplicate-room bugs in the Room Edit dialog.

General

• Added Microsoft Single Sign-On for web login.

• Added an “Editor” organization role between admin and member that can create jobs but cannot delete, archive, lock, or change settings.

• Added a dedicated New Claim dialog separate from the standard New Job dialog.

• Added a distinct set of job/claim statuses (Created, Needs Review, Manager Review, etc.).

• Added Auto-Owners Insurance Company to the carriers list.

• Added Phone Sync (Browser Sync), an admin-triggered flow that pulls a worker phone’s offline queue directly to the admin PC over LAN, then uploads to the cloud.

• Added a Download App button with App Store and Google Play links to the desktop top navigation bar.

• Added a SMS opt-in compliance page and updated signup consent text per carrier requirements.

• Added a “Show pricing” setting in the mobile app and defaulted it to off for restoration organizations.

• Added a Usage tab to the Organization page for org admins, with monthly stat cards and an Items per Month chart.

• Added Quick Actions cards on the Job Dashboard: Inventory Issues, Detected Duplicates, Unread Policyholder Messages, Image Integrity, plus Getting Started buttons (Add Item, Import from spreadsheet, Upload images) when a job is empty.

• Added a “Messages” label on the policyholder review link for restoration organizations.

• Added contextual support article links to empty states across job pages.

• Added an org-level option to skip “My First Job” creation for invited users.

• Added a clear button to the Organization Members table search input.

• Added auto-detect header/mapping and bulk-save support to the Batch Item Upload dialog.

• Added a 15-tip carousel with support article links to the loading screen.

• Improved the “New version” message from a full-screen blocker to a non-dismissible bottom-right popup.

• Improved Job Dashboard empty states for Boxes, Room Activity, Content Categories, Users, and Locations.

• Improved scoped job queries so franchise users see only the active org’s jobs after switching orgs.

• Improved the Job-Sharing Disposal Approval description to only mention “add items” when that permission is enabled.

• Improved the Activity by User table on the job dashboard to show profile names instead of emails.

• Removed the redundant terms-acceptance checkbox from the web login screen.

• Fixed a brief /login flash when logged-in users opened protected routes on the web.

• Fixed the archived jobs list disappearing when a per-job preview prefetch failed.

• Fixed the “New version, please refresh” overlay reappearing in a refresh loop on Firefox.