August 2026
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Inventory
Section titled “Inventory”-
Added group-based similar-items review, so near-duplicate items are reviewed as a group instead of one pair at a time.
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Added video-to-inventory, creating items from a walkthrough video.
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Added 360° photos as a source for item generation.
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Added the ability to dismiss the identification needs-review flag.
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Improved item identification speed by merging paired AI calls into one.
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Fixed document import failing in Safari.
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Fixed identification stalling for everyone when a single organization was over its limit.
Chain of Custody
Section titled “Chain of Custody”-
Introduced Meta labels — pointer-only labels that group other labels — which stay out of box and tag counts.
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Added a Single Select / Create Label flow that replaces manual label entry, with a clearer “Make New” action.
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Added multi-select with batch delete and move-to-site on the Locations table.
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Added optional display names for location IDs.
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Added printing of selected locations, or a range, from a site’s locations, and made the Print Range dialog explain its index range.
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Added bubble wrap to consumables.
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Added the option to take a vault photo when a label is moved into a storage location.
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Improved printed labels to list the items attached to them.
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Improved item and label cleaning and salvage categories to stay in sync.
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Fixed Warehouse Mode showing English regardless of the app language.
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Fixed labels staying “created” or untyped when items were attached or when offline sync degraded.
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Fixed scanned QR payloads landing in the label name, and tags holding a QR link not resolving to their label.
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Fixed label photos being lost when added from the capture screen.
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Fixed a Tag Item label being attached to more than one item on manual entry and offline.
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Fixed soft-deleted sites still appearing in the location picker and integrations.
Estimates
Section titled “Estimates”-
Added organization-level Estimate Inputs defaults that new jobs inherit.
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Added manual replacement entry to the Valuation tab single view.
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Added ESX file delivery as a Xactimate export option.
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Added auto-approval of submitted prices that fall under the organization’s Quick Approve thresholds.
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Added trade categorization for Initial Scope large items and boxes, and put Instant Estimate trades behind an organization setting.
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Added a stale-estimate flag, and tidied the Job Calculation Inputs dialog.
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Improved replacement pricing to be brand-aware and to exclude replacement parts and accessories from the candidate pool.
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Improved pricing quality checks to score an organization’s vendor preferences and restrictions and to flag pricing that needs review.
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Improved product detail extraction from retailer links in more places.
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Improved pricing throughput and estimate generation speed, and fixed repricing failing on large jobs.
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Fixed pack size inflating replacement values, with a flag raised when it does.
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Fixed the backend overwriting an adjuster’s manually picked price.
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Fixed AI quality verdicts sticking around after a human edit made them invalid.
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Fixed a stale form value overwriting a just-selected replacement brand.
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Fixed the Instant Estimate report showing stale items after scope edits.
Reports
Section titled “Reports”-
Introduced organization export templates, so an organization can upload and use its own carrier spreadsheet.
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Added Farm Bureau and Pioneer carrier templates, and preselected the layout from the job’s carrier.
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Added the organization logo to XLSX reports, except carrier and standard-format exports.
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Added a room filter to the custody report, and textile label counts to the Summary report.
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Added an option to include the room name in the item name for carrier templates.
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Improved job reports to sort by the most recent item.
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Fixed blank price and unidentifiable item columns in Openly and Farmers exports.
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Fixed XLSX output rendering entirely struck through, and duplicate data-validation ranges.
Mobile App
Section titled “Mobile App”-
Introduced Home as the landing screen, with shortcuts and insight advice, available in restore and warehouse modes too.
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Added AI Counter, one-tap AI quantity counting from the capture screen.
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Added an Upload Queue Mode screen for draining the offline queue while on power.
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Added annotation of preview images during capture, before they upload.
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Added the ability to add rooms while offline.
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Added label names to inventory search, and the item’s label to gallery mode.
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Added low-battery handling: battery-level reporting, a slower uploader, and releasing keep-awake in low battery mode.
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Improved capture to select a newly created room in the room drawer, pause the preview after inactivity, and show Non-Salvage plainly in the salvage-category picker.
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Improved the app-settings lock by splitting it into a mode lock and a user-settings lock, and exempting organization admins.
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Fixed camera crashes at the shutter, and crashes caused by transient network errors.
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Fixed a low-battery banner staying stuck while the phone was in Low Power Mode.
Job Documentation
Section titled “Job Documentation”-
Added fullscreen mode to the 360 web viewer, Akaso camera support, and Beta badges on the 360 screens.
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Added a marker showing which rooms have documentation issues.
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Improved 360 imports to save automatically, and allowed re-importing photos that were already imported.
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Fixed connecting to 360 cameras on Android.
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Fixed runaway trackpad zoom in the image viewer, and pixelated Photos tab thumbnails.
General
Section titled “General”-
Added an outdated-app-version notice for users on mobile and for managers on the web.
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Added policyholder room targeting and grouping with an editable room on the review link, plus a hint explaining what the link gives access to.
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Added the ability to fill in your part of a form before sending it.
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Added full-width organization logo support across reports, emails and web chrome.
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Added inactive-job flagging on the jobs list, and reworked the gallery tile to be more scannable.
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Added quick actions for documentation issues and AI-flagged items.
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Added textile counts to the job stats widget.
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Added Selective Insurance to the insurance carrier list.
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Added custody label, storage and webhook configuration management to the API and MCP integration, plus franchise-level access.
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Added per-route API and per-tool MCP usage breakdowns to the usage table.
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Improved billing so the subscription-issue banner links to the self-serve portal, and a payment customer links to its organization on an unambiguous email match.
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Improved job settings so the job identifier appears outside the job-name field.
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Improved the message shown when jobs fail to load because of a permissions error, suggesting a sign-out and sign-in.
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Fixed the job dashboard reporting “0 devices uploading”, and work sessions dated to 1970.
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Fixed restored accounts staying locked out because of a stale cached profile.
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Fixed the approved-approval “View” link doing nothing.
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Fixed public job, item and tag views crashing.
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Fixed the web app failing after a new release instead of reloading, on Safari.
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Fixed pre-filled phone fields breaking SMS verification on forms.
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Fixed support-chat attachment uploads being blocked.
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Fixed the dashboard Boxes by Room chart keying boxes to the wrong room.
