After you've inventoried and processed specialty textile items (items that needed individual attention, dry cleaning, or special handling), you need to pack them for storage or return to the customer. Pack Mode with Garment Bag option lets you document items as they're placed into garment bags, assign QR code labels for tracking, and maintain chain of custody.

Unlike bulk items that go into boxes, specialty items typically go into garment bags. You can bundle multiple items under a single QR code label—for example, a jacket and sweater together—so you don't need a separate label for every individual piece of clothing.

Packing items doesn't create new inventory entries. Instead, it adds the packed items to the Custody tab where you can track their location, status, and associated images through the QR code label.

💡 Tip: Garment bags are designed for specialty items like suits, dresses, blouses, and other items that need to hang or be stored flat. For wash/dry/fold items, you'd select a box size instead.

What this photo does:

💡 Tip: This step is optional, but highly recommended for specialty items. Having photos makes it easy to identify what's in each garment bag without opening it.

💡 Tip: The QR code label ties all the items in this garment bag together for tracking through chain of custody.

If you want to bundle several items under one label:

Why bundle items?

💡 Tip: Once you exit, the garment bag and its contents are added to the Custody tab for tracking.

After packing specialty items, check the Custody tab to see your garment bags:

💡 Tip: If you scan that QR code later (at your vault or when returning items), it will pull up this record so you can see exactly what's inside the garment bag.

After packing, you can assign the garment bag to a vault or storage location:

💡 Tip: Scanning labels into vault locations helps you track where each garment bag is stored, making it easier to find items when it's time to return them to the customer.

By default, the status is set to Storage because the system assumes processed items are going into storage. If that's not the case:

I don't see the Garment Bag option: Make sure you're in Pack Mode (tap Pack at the bottom of the capture screen). Garment Bag should appear in the list of packing options. If you don't see it, verify that Textiles Mode is enabled.

Can I add items to a label after I've exited Pack Mode? No, once you exit Pack Mode, the label is finalized. If you need to add more items, you'll need to create a new label. Plan ahead and add all items you want to bundle before exiting.

The garment bag went to the wrong room: You can update the room association in the Custody tab by opening the garment bag details and changing the room assignment.

I forgot to take a picture: That's okay—the label still works for tracking. You just won't have visual documentation of what's inside. You can manually note the contents or take photos outside the app if needed.

Where do I find my packed items? Packed specialty items don't appear in the Inventory tab—they go to the Custody tab. Look for your textile label there (e.g., "Textile #5").

The status is wrong (shows Storage but items are delivered): Open the garment bag in the Custody tab and change the status manually. The system defaults to Storage, but you can update it to match your actual workflow.