What's Included
The Custody Report organizes items by their labels. The default contents are:
Label Information: Label name, type (box, tag, textile bag)
Container Items: List of items in each box, bag, or with each tag
Cost Information: Total replacement cost for items in each container
This report groups items by their physical labels rather than by room or category, making it ideal for tracking packed and labeled items.
Available as: PDF or Spreadsheet (XLSX). PDFs provide professional custody documentation ready to share or print, while spreadsheets offer sortable data you can filter and search.
When to Use This Report
Best for:
Chain of custody documentation
Tracking items that have been packed and labeled
Verifying contents of boxes and bags
Transfer documentation for storage facilities
Confirming what's in each container
Not ideal for:
Items not yet labeled or packed
Room-based organization (use Salvageable Report instead)
Visual documentation (use Photo Report)
Detailed item specifications without labels
How to Generate
Open your job in the web app
Click the Reports tab (top right)
Click Generate Report
Expand Additional Reports
Select Custody Report
Choose PDF or Spreadsheet format
Customize your options (see below)
Click Generate
Note: Most reports download immediately. Large jobs (1000+ items) are emailed to you when ready.
Customization Options
Show Organization Logo
Default: Enabled (PDF only)
Adds your organization's logo to the report header.
Show Summary
Default: Enabled (PDF only)
Includes a summary section with:
Total number of boxes
Total number of tags
Total number of textile bags
Total replacement costs
Split by Room
Default: Disabled
Organizes the report into separate sections for each room, showing which labels/containers are in each room.
Custody Filters
Choose which types of labels to include:
Include Boxes: Show items in boxes
Include Tags: Show individually tagged items
Include Textiles: Show items in textile bags
All types are included by default. Uncheck types you don't need in the report.
Include Labels With No Items
Default: Disabled
Controls whether empty labels appear in the report:
Enabled: Shows all labels, even if they have no items assigned
Disabled: Only shows labels that contain items
Useful for tracking all labels even if they're currently empty.
Column Selection
Default columns shown:
Item Number
Label Name
Type (box, tag, textile)
Items (list of items in container)
Cost to Replace
Comments
Optional columns you can toggle:
Storage Category
Cleaning Category
Comments
Use "Select All" or "Select None" buttons, then toggle individual columns.
Viewing Report History
All generated reports are stored in the Reports tab where you can:
Download reports again anytime
See generation status
View who requested each report
Tips
For Storage Facilities
Include all label types
Show costs for insurance purposes
Use PDF format for official documentation
Include your organization logo
For Transport
Include boxes and textile bags only (exclude tags)
Focus on container counts
Use spreadsheet format for easy verification
For Insurance
Include cost information
Show storage and cleaning categories
Add comments with condition notes
Use PDF with logo for professionalism
For Internal Tracking
Use spreadsheet format for searching and sorting
Filter by specific label types as needed
Include all columns for complete information
Troubleshooting
Report is empty or missing items
Verify items have been labeled
Check if Label Type Filters are excluding certain types (Box, Tag, Textile, Other)
Enable "Include Labels With No Items" if you want to see empty labels
Confirm items are in the custody tab
Missing label names
Some items may have incomplete label information
Edit items to add proper label names
Check that labels were created correctly
Costs don't appear
Verify items have replacement costs entered
Check if cost information is incomplete
Some items may need manual pricing
Wrong items in containers
Verify items are assigned to correct labels
Check for labeling errors in the inventory
Update item labels in the custody tab
Related Articles
Salvageable Report - Items organized by room
Custom Inventory Report - Flexible organization
Job Summary Report - High-level overview including label counts