Inventory
Added identification confidence scoring with a needs-review flag, so low-confidence items are easy to spot.
Added a Similar-items review flow on mobile with merge and missing-info actions, and renamed the "Duplicate" insight pill to "Similar".
Added inventory-issue tracking that records when an issue is resolved, and renamed inventory "errors" to "issues".
Added a copyable full item ID to the item edit dialog.
Improved item counts across the web app to distinguish line items from total quantity.
Improved identified item names and descriptions to start with a capital letter.
Improved item field displays on web and mobile to hide or gray out unknown placeholder values.
Improved inventory loading speed by cutting repeated per-room counting queries.
Fixed item counts on the source and destination jobs when moving items between jobs.
Fixed bulk item upload failing on transient image-decode errors by retrying them.
Fixed row selection drifting to unrelated rows while merging items.
Fixed an inventory-issue insight that rendered as just a period.
Chain of Custody
Introduced Warehouse Mode for vault custody, with barcode scanning, a grid layout, an all-levels 2D and 3D warehouse viewer, and coordinate QR codes that let you scan a vault and then a bay to relocate it.
Added the ability to move custody labels between jobs.
Added EU (A4) sticker label sheets and a Custom label sheet tab.
Added control over what each part of a printed label shows.
Added a consumables summary to the job Custody view.
Added a cleaning-progress header to the job Restore view, one row per label with expandable process history, and a collapsible filters row.
Added a "Remove from grid" action to the warehouse vault move bar.
Improved QR codes to use universal links, so scanning one opens the app or the matching web page directly.
Improved warehouse and storage-site deletion to be reversible instead of permanently removing data.
Improved cleaning status so items captured as needing cleaning are marked automatically.
Renamed the Restored action to "Mark Item as Restored" and added a restoration history list.
Fixed "Scan Items to Add" bugs and added mark-and-dwell scan feedback.
Fixed custody scan navigation opening the wrong screen or failing to open item details.
Fixed label location history, and made it scrollable on mobile.
Fixed offline labels that had lost their tag being deleted instead of recovered.
Fixed item storage and cleaning categories staying locked after a box label was cleared.
Estimates
Added Initial Scope export to Xactimate and CSV, with room and phase grouping for estimate exports.
Added an "Aggregate line items by room" option to the estimate Phase view.
Added Xactimate CAT/SEL codes and a replacement link to the XactContents spreadsheet.
Improved the Valuation tab to be available for all organization types.
Improved pricing to use the regular, pre-discount price from vendor listings.
Improved the "Default" vendor preference so it applies across all content categories.
Improved the valuation single-item view to stay live, and badged hand-entered replacements.
Fixed the Selected badge on the valuation options grid.
Reports
Added the ability to regenerate a report from the report details dialog.
Added a Show Title toggle to photo reports, and distinct item counts in photo report section headers.
Added a room filter to the Job Summary report.
Added a Label Status column to the Vault Summary report.
Added an Openly carrier template for standard-format spreadsheet reports.
Improved the Salvageable report to exclude Non-Salvageable labels by default.
Improved photo reports to respect the storage-category filter when listing labels.
Fixed unclassified items being dropped from salvage and cleaning report filters.
Mobile App
Introduced a revamped spinner camera.
Added Training Mode to help new users learn capture.
Added coaching that highlights a technician's most common capture problem.
Added a daily insight recap.
Improved room photo capture to default to the widest lens, with a hint for shooting into corners.
Improved capture triage so single- and multi-item photos are told apart before item detection runs.
Improved photo access to use the system photo picker instead of requesting full media-library permission.
Improved the offline inventory screen to show only the active job.
Removed the in-app report signing feature.
Fixed a camera capture lockout caused by an obsolete setting.
Fixed newly joined organizations not appearing after sign-in.
Fixed Settings checkboxes toggling while scrolling.
Fixed the item edit Logistics tab.
Fixed the close button on the merge-similar sheet being hard to see or dismiss.
Job Documentation
Added on-device 360° photo capture, import and viewing, with Ricoh Theta camera support and a web 360 viewer on the Documentation view and public share pages.
Added image annotation tools — rectangle, circle, arrow and text — in the full image viewer on mobile and web.
Fixed annotations not being movable on Android.
General
Introduced a redesigned organization dashboard as the default Dashboard tab, with a Team section and per-member statistics.
Added a web onboarding wizard with a get-the-app step, plus a floating setup widget that tracks setup completion.
Added customizable organization email templates.
Added job public-link sharing by email to the customer or adjuster.
Added a "Referred by" field to Job settings.
Added a show/hide password toggle to the web and mobile sign-in forms.
Added the ability to enter a member's name when sending an organization invite.
Added a Manage Subscription link to the organization Usage tab, and a past-due payment banner on the dashboard with a grace period that keeps paid features available.
Added the ability to mark messages read or unread from the activity drawer.
Added per-job labor, custody-summary and restoration statistics to the API and MCP integration.
Improved the organization Members tab.
Improved Forms with parallel signing for multiple signers, and added policyholder disposal-approval signing.
Improved Job dashboard Quick Actions to focus on insight shortcuts.
Improved free-tier AI identification and pricing limits, with clear over-limit messaging on web and mobile.
Renamed "Profile" to "My Account", and moved Settings into it as a subtab.
Updated the integrations partner page.
Fixed duplicate account-deletion tickets and admin emails, and notified organization admins when a member requests deletion.