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How to Change Box Size on a Custody Label

Learn how to update the box size assigned to a custody label from the web portal's Custody tab.

Written by Saul Lustgarten

Overview

If you need to update the box size assigned to a custody label (for example, changing from a small box to a medium or large), you can do this directly from the Custody tab on the web portal.

Steps

  1. Navigate to your job and open the Custody tab.

  2. Locate the label you want to update. You can scroll through the list or use the search bar to find it quickly.

  3. Click on the label to open its details.

  4. In the label detail view, find the box size field and select the new size from the dropdown.

  5. Save your changes.

Here's what the label detail view looks like with the box size selector:

Custody tab showing how to change box size on a label

Notes

  • Changing the box size on a label does not affect the items assigned to that label — it only updates the box size metadata for reporting and tracking purposes.

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