What's Included
The Photo Report provides:
Item Photos: Large, high-quality images of each inventoried item grouped by room
Job & Room Photos: Optional job and room documentation photos
Optional Overlays: Quantity, cost, timestamp, and label information
Customizable Content: Choose which types of items to include
Sometimes called a "Presentation Report," this format is ideal for visual documentation of damaged or inventoried items.
Available as: PDF only (photo reports focus on high-quality images)
When to Use This Report
Best for:
Visual presentation of damaged items
Sharing with policyholders or adjusters who want to see items
Claims documentation with photo evidence
Presenting inventory in a visual format
Not ideal for:
Detailed data lists (use Salvageable or Custom Inventory Report)
Spreadsheet analysis (use Spreadsheet exports)
Quick overviews without photos (use Job Summary Report)
How to Generate
Open your job in the web app
Click the Reports tab (top right)
Click Generate Report
Select Photo Report from the list
Customize your options (see below)
Click Generate PDF
Note: Photo reports are always generated in the background and emailed to you when ready.
Customization Options
Include Organization Logo
Default: Enabled
Adds your organization's logo to the report.
Split by Room
Default: Enabled
Organizes photos into separate sections for each room. Optional to create a file per room
Split by Label
Default: Disabled
Organizes photos by box or bag labels.
Split by Before and After
Default: Disabled
Within each job and room photo section, automatically separates photos into Before and After groups based on a gap in capture time — for example, photos taken on a later return visit. Useful for documenting the state of a space before and after work was performed.
Note: This option only appears when Include Job/Room Photos is enabled, since it groups job and room documentation photos.
Include Item Photos
Default: Enabled
Shows photos of individual inventory items.
Include Job/Room Photos
Default: Enabled
Toggle to include or exclude room and job-level documentation photos.
Use Small Images (Smaller File Size)
Default: Disabled
Reduces image size to create smaller PDF files:
Enabled: Smaller file size (useful for 15MB email limits)
Disabled: Full-size, high-quality images
Item Filters
Default: All items with photos included
Use filters to include only specific items in the report. Leave filters empty to include all items with photos.
Available filters:
Storage Categories: Filter by where items are stored (In Storage, Left on Site, Non-Salvage, etc.)
Rooms: Filter by specific rooms. Select "No Room" to include unassigned items
Labels: Filter by label type (Box, Tag, Other, or No Label)
When you select multiple options in a filter, the report includes items matching any of those selections.
Job & Room Photo Filters
Default: All documentation photos included
Use filters to control which job and room photos appear in the report.
Available filters:
Include Job Photos: Toggle to include/exclude job-level photos
Rooms: Filter room photos by specific rooms
Photo Labels: Filter by photo labels (e.g., "Exterior", "Source-of-Loss", "Equipment")
Hidden photos: Any job or room photo you've marked as hidden (using the eye toggle in the bottom-left of the photo in the job's Photos & Notes tab) is automatically left out of this report, regardless of the filters above. The photo still appears in the job — it's only excluded from reports.
Photo Information Overlays
Toggle what information appears on each photo:
Show Quantity: Display item quantity
Show Cost: Display replacement cost
Show Timestamp: Display when photo was taken
Show Label: Display box or tag label
All overlays are optional and can be enabled/disabled independently.
Viewing Report History
All generated photo reports are stored in the Reports tab where you can:
Download reports again anytime
See generation status
Track when reports were created
Tips
Use small images if you need to email the report and stay under size limits
Split by room for large jobs to make navigation easier
Include timestamps for documentation and claim timeline purposes
Troubleshooting
Report file size is too large
Enable "Use Small Images" option
Use filters to include fewer items
Split by room with separate files to generate multiple smaller reports
Exclude non-salvageable items if not needed
Photos are poor quality
Avoid using "Use Small Images" unless necessary
Check original photo quality in the job
Ensure photos were uploaded at sufficient resolution
Missing photos in the report
Verify items have photos attached
Check if filters are excluding items
Ensure "Include Item Photos" is enabled
Check whether the photo was hidden from reports (eye-off icon, bottom-left of the photo) in the Photos & Notes tab
Email hasn't arrived
Check spam/junk folder
Wait up to 10-15 minutes for large reports
Check Reports tab - download directly if marked as completed
Related Articles
Job & Room Photo Report - Documentation photos only
Salvageable Report - Detailed item lists
Job Summary Report - Quick overviews