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📦 Add boxed items

This article explains how to add boxed items to inventories.

Saul Lustgarten avatar
Written by Saul Lustgarten
Updated over 2 months ago

📦 How to Add Boxed Items

Use the Box feature to group and upload multiple items together within a box. This is ideal when packing items in a box.


🧭 Summary

The Box Mode lets you capture one or more items inside a box, label the box, and automatically identify and catalog its contents using AI. You can take individual photos or switch to Multimode to add multiple items in one picture.


⚙️ Prerequisites

  • A job must be created before adding boxes

  • (Optional) Printed or QR labels for boxes


🚀 Step-by-Step Instructions

1. Create a Box

  • Tap Box to begin.

  • Select the Box Size or Box Type (for example, Medium).

  • You can now start adding items to the box just like when tagging individual items.

2. Add Items to the Box

  • Take a picture of each item you’re adding.

  • You’ll see a counter in the top corner of the screen showing how many photos have been added.

  • Repeat this for each item you want to include.

3. Use Multimode for Faster Tagging

  • Tap the Single / Multi toggle at the bottom of the screen to switch to Multimode.

  • In Multimode, you can take one photo containing several items.

  • The AI automatically identifies each object and adds them as individual line items within that box.

💡 (Tip: Multimode is especially helpful when boxing many small items or when working in Non-Salvageable Mode.)

4. Set Box Status

You can assign a purpose or condition to the box, such as:

  • For Cleaning - If the boxed items will be cleaned

  • For Storage - If the box will be placed in storage

  • Left On-Site - If the box will be left on site

  • Third Party - If the box will be given to a third party vendor for restoration

5. Add a Label

  • Tap Label to scan or assign a label to the box.

  • You can use a printed QR label or generate one directly from the app by tapping "Manual Label".

6. Close and Confirm

  • Once all items have been added, tap Close to finish.

  • A confirmation message will display, showing all boxes you’ve added and the items contained in each one.


⚙️ Behind the Scenes

After closing the box:

  • The app uploads all box and item data.

  • AI begins identifying the items, assigning descriptions, and retrieving LKQ pricing.

  • You can continue adding other boxes while this processing happens in the background.

  • As you add boxes, the estimate updates with the best code to represent that box, be it for cleaning, storage, etc.

💡 (Tip: You can track processing progress from the Job Report screen.)


✅ Best Practices

  • Use Multimode when adding multiple small items to save time, but don't over do it - documenting expensive items or items with pre-existing damage is key!

  • Label each box immediately after adding it

  • Capture items clearly and evenly lit for best AI recognition

  • Keep box size selection consistent for easy sorting later


🧩 Troubleshooting

If box photos aren’t uploading:
Check your internet connection and retry.

If items aren’t identified correctly:
Retake the photo ensuring all items are visible and not overlapping.

If a label doesn’t scan:
Clean the QR code and ensure proper lighting before rescanning.

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